A comprehensive explanation of its meaning, purpose, how to do it, and examples
A comprehensive explanation of its meaning, purpose, how to do it, and examples
Blog Article
Fact finding means discovering or uncovering the truth, and in business it is a term used to mean "case development."
In this article, we will explain in detail the purpose and benefits of fact finding, how it differs from interviews, and how to conduct it.
We will also introduce tips and example sentences for making fact finding successful, so be sure to use it in your own marketing to accelerate your business.
For example, fact finding involves USA Students Email List communicating with customers to find out the facts (needs) they really want, and investigating those needs using various channels and data.
Purpose of fact finding
The purpose of fact finding is to understand the true needs of customers deep within their psychology .
In addition to increasing the number of contacts with customers and gaining their trust and sense of security, we will also explore the customer's current situation and issues through interviews.
While information researched in advance is important, the goal is to avoid preconceived ideas as much as possible and to objectively grasp the truth about the customer.
The difference between fact finding and hearings.
Both fact finding and interviews involve contacting customers, building trust, and asking repeated questions to understand their needs.
However, the big difference is what kind of needs the customers are drawn out to.
As mentioned above, the big difference between interviews and fact finding is that while interviews draw out the explicit Business To Business Mailing Lists needs that the customer feels they need, fact finding concretizes latent needs that the customer was not aware of. First, I will introduce a case where fact finding was conducted by the human resources department or personnel division.
For example, if fact-finding is conducted with the aim of reviewing the personnel system, we will explore what problems exist in the current personnel system and analyze the actual compensation system.
The goal of fact-finding is to investigate whether an organization is functioning efficiently and to build a new personnel system that can solve the problems .
Therefore, fact-finding in personnel management involves a wide range of tasks, from research to analysis and experiments.
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